Services From out-of-the-box product requests to print cost predictive analyses, Brother is at your side with value-added services and support that help address unique business needs and deliver the professional results customers expect. Filter Solutions: Attributes Infrastructure Optimization Assessment Brother conducts an audit of select business locations, maps out the devices in a floor plan, and recommends a cost-effective solution. Print Cost Predictive Analysis Print Cost Predictive Analysis creates a simple snapshot of the print environment to generate a Total Cost of Ownership (TCO) report. Priority Exchange (Overnight Warranty Exchange) Priority Exchange (Overnight Warranty Exchange) is included for Priority Accounts. Also included for end users who purchase an extended limited warranty. Special Solutions Team (SST) Custom Solutions and Deployments The Brother Special Solutions Team (SST) assesses a business' unique needs and develops customized solutions to meet those needs. Value Print Program (VPP) The Value Print Program (VPP) provides discounts on Brother Genuine Supplies and includes a limited warranty extension to cover three full years of warranty coverage on select hardware models. Value Subscription Program (VSP) The Value Subscription Program (VSP) is a print-as-a-service offering inclusive of Brother hardware, supplies, service, and support. Exchange Service The Brother Exchange Service will send to you a replacement machine shipped for receipt based on the warranty terms for your device. Extended Warranty Programs Brother offers a multi-year limited warranty extension that qualifies an end user for Priority Exchange and access to the Priority Account Line. Priority Account Line Brother offers a priority service number specifically dedicated to Brother Priority Accounts.
Infrastructure Optimization Assessment Brother conducts an audit of select business locations, maps out the devices in a floor plan, and recommends a cost-effective solution. Print Cost Predictive Analysis Print Cost Predictive Analysis creates a simple snapshot of the print environment to generate a Total Cost of Ownership (TCO) report. Priority Exchange (Overnight Warranty Exchange) Priority Exchange (Overnight Warranty Exchange) is included for Priority Accounts. Also included for end users who purchase an extended limited warranty. Special Solutions Team (SST) Custom Solutions and Deployments The Brother Special Solutions Team (SST) assesses a business' unique needs and develops customized solutions to meet those needs. Value Print Program (VPP) The Value Print Program (VPP) provides discounts on Brother Genuine Supplies and includes a limited warranty extension to cover three full years of warranty coverage on select hardware models. Value Subscription Program (VSP) The Value Subscription Program (VSP) is a print-as-a-service offering inclusive of Brother hardware, supplies, service, and support. Exchange Service The Brother Exchange Service will send to you a replacement machine shipped for receipt based on the warranty terms for your device. Extended Warranty Programs Brother offers a multi-year limited warranty extension that qualifies an end user for Priority Exchange and access to the Priority Account Line. Priority Account Line Brother offers a priority service number specifically dedicated to Brother Priority Accounts.